Contact Us

📬 Send a Raven: Contact the Guild

Whether you have a question about a "Critical Fail" with your candle delivery, need help deciphering one of Aly’s magical crochet scrolls (PDFs), or just want to talk shop, we are here to help!

⚔️ How Can We Help Your Quest?

To help us assist you as quickly as possible, please include your Order Number (if applicable) in your message.

  • Candle Inquiries: Questions about scents, shipping status, or damaged jars.

  • Crochet Support: Questions about Aly's patterns, digital download links, or custom physical pieces.

  • General Inquiries: Just want to say hi or suggest a new D&D-inspired scent? We love hearing from fellow adventurers!

📜 Ways to Reach Us

Email the High Council: The most reliable way to reach us is by sending a message to: Support@shoptankstreasures.com

Response Time: Our scouts typically return with an answer within 24–48 hours (Monday through Friday). If you send a message over the weekend, we will get back to you once the tavern opens on Monday morning.

Connect on Social Media: Follow our journey and see new loot drops on TikTok!